Exam Code: HP2-E34
Exam Name: HP Service Contract Specialist
HP service solution should you offer?
A. Flexible HP Care Pack
B. Fixed HP Care Pack
C. HP Break-fix Service Contract
D. HP Service Contract
Which service offers a customer the ability to manage their IT operational costs and system performance?
A. HP Hardware and Software Break-fix
B. HP Implementation and Commissioning
C. HP Installation and Site Assessment
D. HP Care Pack and Account Management
What identifies a customer as needing an HP Support Contract at the point of sale?
A. contract value less than $10k
B. common service levels
C. requirement of more than three service levels
D. common expiry date
Which action should you take with a customer during the renewal phase of an HP Service Contract?
A. Review other vendor’s contracts.
B. Review all equipment over 5 year old
C. Review all new and existing hardware
D. Review third-party vendors’ equipment over 5 years old
Which service does HP offer that addresses a customer’s availability and uptime needs?
A. HP Reactive Hardware and Software Break-fix Services
B. HP Proactive Mission Critical Support Services
C. HP Installation and Configuration Services
What are you responsible for when selling HP Care Packs and HP Service Contracts?
A. providing guidance to the customer on the selection of service
B. providing the best in class technical support
C. providing delivery and parts commitment
D. providing information to the customer on the appropriate contract administration
Which practice contributes to a successful HP Service Contract sale?
A. identifying and offering contract choices
B. identifying and offering the correct levels of intervention
C. identifying and offering the correct levels of service
D. identifying and offering contract term choices
What does HP prefer for replacing the service on products due to an expiring HP Flexible Care Pack?
A. HP Service Contract
B. HP Maintenance Pack
C. HP Fixed Care Pack
D. HP Post-Warranty Pack
If you want to pass HP HP2-E34 successfully, donot missing to read latest lead2pass HP HP2-E34 practice tests.
If you can master all lead2pass questions you will able to pass 100% guaranteed.
Why Choose Lead2pass?
If you want to pass the exam successfully in first attempt you have to choose the best IT study material provider, in my opinion, Lead2pass is one of the best way to prepare for the exam.
|One Time Purchase||✔||✖||✖||✖||✖|
|100% Pass Guarantee||✔||✖||✖||✖||✖|
|100% Money Back||✔||✖||✖||✖||✖|